Returns & Exchanges
At Vape Shop Birmingham, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Return
Log into your account and select the order you wish to return to receive a unique Return Authorization number.
Package Your Items
Ensure all garments are unworn, unwashed, and have the original tags attached before placing them in secure packaging.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized Birmingham courier location.
Receive Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing